HELP (Help Eliminate Lead Pipes) Program

Greater Cincinnati Water Works (GCWW) has had a program to reduce the risk of lead in drinking water for many years. However, from a public health and safety perspective, it is important to remove the risk of lead that may exist in home plumbing systems.

The health effects of lead in drinking water can be detrimental, and exposure affects everyone – but infants, young children, and pregnant women are especially vulnerable to brain and nervous system impairment; reduced growth, development and learning; and behavioral problems. To reduce this risk, GCWW created a Lead Service Line Replacement Program to replace lead services lines throughout the system.

While GCWW will pay the cost to replace the service line in the public right-of-way, property owners are responsible to pay for a portion of the cost for service line replacement on their property. Due to the cost of replacement, which can be several thousand dollars, GCWW also created a Lead Service Line Replacement Customer Assistance Program – or HELP Program (Help Eliminate Lead Pipes) – to assist qualifying low-income property owners with payment of their portion of the lead service line replacement.

DONATE to the HELP Program:

The GCWW HELP Program assists eligible customers by reducing the cost of lead service line replacement. The HELP Program is funded solely by contributions from employees, customers, and the community — and 100% of every dollar received is distributed.

Your donation will be used to help reduce the cost of line replacement for qualified low-income property owners.


APPLY for ASSISTANCE from the Help Eliminate Lead Pipes (HELP) Program: 

Available funding for the GCWW HELP Program is limited and will be distributed to qualified applicants on a first-come, first-serve basis. Therefore, applications should be submitted as soon as possible after your contract has been finalized, to verify if you qualify. GCWW will continue to assist qualified applicants as long as funding remains available.

Select the link below for more information and to print your application for the HELP Program. Your application will be reviewed and you will be notified if you qualify.