Help Eliminate Lead Pipes (HELP) Program

Greater Cincinnati Water Works is working to reduce the risk of lead in drinking water from home plumbing systems. We offer options to help make it affordable for all property owners, including paying for the entire replacement cost in some instances.

Lead in drinking water is a significant health hazard for everyone but young children and pregnant women are especially vulnerable. Exposure can cause brain and nervous system impairment; reduced growth, development and learning; and behavioral problems.

Property owners are responsible for paying the cost to replace their private-side lead service line. Under GCWW’s Lead Service Line Replacement Program (LSLRP), all customers automatically qualify for some cost-sharing. We will pay 40% of the cost, up to $1,500.

Even more assistance is available for qualified low-income property owners. Our “Help Eliminate Lead Pipes” program will pay for 100% of the replacement cost for property owners who meet income guidelines. Owners who make 80% of the Area Median Income (AMI) or less can get the total cost paid.

Income Guidelines per Household Size:

  • 1 person – $47,850
  • 2 people – $54,650
  • 3 people – $61,500
  • 4 people – $68,300
  • 5 people – $73,800
  • 6 people – $79,250
  • 7 people – $84,700
  • 8 people – $90,200

(*Total Household Income for 12 Months)

Donate To The GCWW Help Program:

The HELP Program assists eligible customers by reducing the cost of lead service line replacement. The HELP Program is funded solely by contributions from employees, customers and the community.

Select the link below to start your monthly donation to the HELP Program. Your donation will be used to help reduce the cost of line replacement for qualified low-income property owners.



Funding for the HELP program is limited and will be distributed to qualified applicants on a first-come, first-serve basis. Applications should be submitted as soon as possible after your contract is finalized.

Select the link below for more information and to print your application for the HELP Program. GCWW will contact you once it has been reviewed.

Download Form