What is a service line?
A water service line is an underground pipe that connects a home or business to a water main, which carries the public water supply. Lead was the preferred piping material for service lines in the early 1900s. Cincinnati began requiring the use of copper pipes in 1928 and stopped using lead at that time. Some service lines on private property still contain lead, and GCWW is working to replace them at no cost to customers to ensure public health. We strive for minimal disruption and will restore the property after the work is completed.
Greater Cincinnati Water Works pays
100%
of all replacement costs with participation in program
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How does the lead program work?
GCWW replaces lead and galvanized steel services lines:
- For all child care facilities
- During water main replacement projects
- For individual replacements where lead service lines are leaking or test high for lead
- In targeted areas using a prioritization model (coming soon!)
What is the replacement timeline?
What happens after replacement?
Final restoration will be done by a contractor:
- Replacement done April-September Should be restored within 60 days
- Replacement done October-March Should be restored no later than June 15
How many service lines have been replaced?
The GCWW Lead Service Line Replacement Program has been replacing lead service lines since 2018. Our employees and contractors have the experience and expertise to get the job done right to remove lead at your property.
Replacements
Customer reviews speak for themselves.
Don’t hesitate to participate when we are in your area!
