What is lead?

Lead is a naturally occurring element found in small amounts in the earth’s crust. While it has some beneficial uses, like its pliability and resistance to leaks which were useful in plumbing, it can be toxic to humans and animals, if ingested.

What is a service line?

A service line carries water from the water main beneath a street to individual properties. The portion of the service line from the water main to the property line is called the “public side,” and is owned and maintained by GCWW. The portion from the property line to the water meter is called the “private side,” and is owned and maintained by the property owner.

Is there any cost to me?

There is no cost to the property owner if you meet eligibility requirements. Replacement cost is fully covered by an Ohio EPA grant. Plumbers are contracted and paid directly by GCWW.

Can I contact my own plumber and get reimbursed for the work?

No. GCWW contracts this work and no money will be given directly to the property owner.

When can I get my lead service line replaced?

GCWW replaces lead and galvanized steel pipes using a phased approach to improve efficiency. We replace lines at all child care facilities; in areas where water main replacement projects are occurring; at individual properties where lead service lines are leaking or test high for lead; and in targeted areas using a prioritization computer model. All lead lines within GCWW’s will eventually be replaced.

How long will my water be shut off?

GCWW strives to minimize any service disruption. Water is typically shut off only for a few hours but may be extended up to 8 hours for more complicated replacements. The plumber contracted for your work will be able to provide a more exact timeframe for water shutoff duration. They will work with you to minimize disruption to your business or home.

What are the health hazards from lead?

Lead is a toxic metal that can cause long-term effects if it builds up in the body over many years, including brain and kidney damage. Additionally, infants and young children are particularly vulnerable because the effects occur at lower exposure levels. Exposure has also been linked to premature birth and low birth weight for infants and to nerve damage, learning disabilities and impaired hearing in children. In adults, it has been linked to high blood pressure, as well as joint and muscle pain.

What are the sources of lead in drinking water?

Lead service lines and plumbing fixtures made from material that contains lead, including brass or lead solder, can cause lead to leach into water.

How do I get more information?

It’s simple – call us at 513.651.LEAD (5323) or email us at lead@gcww.cincinnati-oh.gov.

ACT NOW TO MAKE YOUR HOME SAFER!